ABOUT TURBORAIL KFT.

EU SUPPLIER SINCE 2013

TURBORAIL Kft.
VAT: EU24723121
YEAR ESTABLISHED: 2013
ADDRESS: Europe, Hungary,
H-1203 Budapest, Török Flóris u. 19.
Compliant with EU VAT and GDPR regulations

FREQUENTLY ASKED QUESTIONS

EVERYTHING YOU NEED TO KNOW

Can I place an order as a company?

Currently, purchases on this website are available for individual customers only.
For business orders, please visit our dedicated B2B webshop.

How fast will I receive my order?

In-stock items are usually delivered within 1–3 business days.

Which carriers do you use?

We ship only with trusted international partners — DHL, DPD, and UPS.

Can I track my package?

Yes, every shipment includes end-to-end tracking, so you always know where your order is.

What if I need to return an item?

We offer a 15-day return policy. Check our Returns page for more details.

How do you use my personal data when I contact you?

We use your data solely to respond to your inquiry.
For full details, please read our Privacy Policy.

ALWAYS HERE WHEN YOU NEED US

NEED HELP? CHAT WITH US!

We’re online Monday to Friday, 9:00–16:00 (CET) — and we usually reply instantly during these hours.
Outside business hours, you’ll hear back from us first thing the next working day.

AN EU-BASED TEAM, TRANSPARENT TERMS, AND FAST INTERNATIONAL SHIPPING

CONTACT US — WE REPLY WITHIN 3 HOURS (MON–FRI)

Our customer support is available Monday to Friday, from 9:00 AM to 4:00 PM (CET).
During this time, we usually respond to all inquiries within 3 hours.
Outside business hours, we’ll get back to you as soon as possible on the next working day.